Hotel staff app

Every department, every shift, every hotel. One AI keeps them in the loop.

All Gravy is the all-in-one AI employee app for hospitality. Its AI Assistant onboards, trains, follows up and answers across every hotel, so a small people team can run a big group. You approve, it does the work.

Under 50 staff: $375/month

Hotel staff member walking through a hotel lobby

AI Assistant

Which departments are behind on fire safety training?

Housekeeping at two hotels and night reception are behind. Reminder drafted for your OK.

Hotel brands on All Gravy

  • Scandic logo - All Gravy customer
  • Best Western logo - All Gravy customer
  • The Zetter logo - All Gravy customer
  • Signet Collection logo - All Gravy customer
  • Manorview Hotels logo - All Gravy customer
  • Cheval Collection logo - All Gravy customer
  • ICEHOTEL logo - All Gravy customer
The people problems

Why a hotel staff app has to work for every department

Housekeeping, front desk, kitchen and night shift barely overlap. The information has to reach all of them anyway.

  1. Before: Night shift hears about it last

    Every department and shift in the loop

    You: Tell housekeeping at all hotels about the new linen change process.

    AI Assistant

    Post drafted and targeted to housekeeping at every hotel, on every shift.

    Internal comms

  2. Before: Peak season set up by hand

    Seasonal starters ready before day one

    You: Set up the 30 summer starters across our coastal hotels.

    AI Assistant

    Profiles, onboarding, courses and groups ready for all 30, by hotel and role.

    Onboarding

  3. Before: Brand standards in a binder

    Training built from your own brand standards

    You: Make a quiz from our arrival standards for every front desk.

    AI Assistant

    Done: 3 short lessons and a 6-question quiz. Assign to every front desk team?

    Training and compliance

  4. Before: Chasing departments for proof

    See which departments are behind

    You: Which departments are behind on fire safety training?

    AI Assistant

    Housekeeping at two hotels and night reception. Reminder drafted for their managers.

    Training and compliance

  5. Before: Paper rotas nobody checks

    Rotas checked against your rules

    You: Here’s next week’s housekeeping rota for the city hotel.

    AI Assistant

    Read from your photo. 2 rule breaks flagged: a short rest and a 7th day in a row. Draft ready.

    Rota checks Scheduling add-on

  6. Before: No idea how teams feel

    Know what’s working before people leave

    You: How are the front desk teams feeling this month?

    AI Assistant

    Mostly positive. Late rota changes come up most at two hotels. Anonymised, from team chats.

    People insights

You stay in charge. It drafts the course, the post or the setup. Nothing goes out until a manager approves.

Customer stories

Hotel groups running on All Gravy

From boutique hotels to venues across Scotland: how hotel groups run their people side on All Gravy.

  • 7 in 10 staff opened the app in the last 30 days

    Makers of Moments, with every team in one app.

    Uses: CommsLearningEngagementAI Assistant

  • 3,000+ courses completed in 90 days

    Playfully luxurious hotels, growing their people in one app.

    Uses: CommsLearningEngagementOperationsAI Assistant

  • 750+ courses completed in 90 days

    London's original boutique hotels, one close-knit team.

    Uses: CommsLearningAI Assistant

Original study Hospitality Retention Benchmark 2026 −69% less staff turnover among the most engaged 28,002active employees studied143hospitality businesses1,479physical locations Significant at p < 0.0001

Original research · 2026

Engaged staff stay. Now there’s proof.

We followed 28,002 hospitality employees across 1,479 locations for 90 days. The ones who used their team app the most were far less likely to quit.

Out of every 100 employees, this many leave each quarter

Least engaged third12.2%per quarter

Most engaged third3.8%per quarter

Inside the report

  • Turnover calculator for your own sites
  • Robustness checks for time, tenure and location
  • The chat habits linked to the lowest turnover
Read the full report Free. No sign-up.
FAQs

Frequently asked questions

What is a hotel staff app?

One app for everyone who works in your hotels: updates, onboarding, training and your handbooks in one place, on their own phone. All Gravy adds the AI Assistant, which does the HR admin across every department and property, after a manager approves.

Does it work across departments and languages?

Yes. You send updates and training to the right departments, roles and hotels, and the app runs in 30+ languages.

Can it replace WhatsApp for hotel staff?

Yes. All Gravy is a branded hotel staff communication app with chat, a feed and groups per hotel, department and role. You control who is in, so leavers don’t stay in the group chat.

Does it handle hotel rotas?

Yes, with the Scheduling add-on (+$375/month), launching now. Send a photo of a paper rota and get a rules-checked draft to review before it goes out. Staff see their shifts in the same app as their updates and training.

Does the AI act on its own?

No. It drafts the course, the post, the setup or the rota draft, and acts once a manager approves. You stay in control of everything that reaches your teams.

What does it cost?

Under 50 staff you pay $375/month for the base package, AI Assistant included. Scheduling is a +$375/month add-on. Above 50 staff you pay for modules x seats. See pricing.

See it work on your own sites.

Bring a policy, a question about your sites or a task you're dreading. We'll run it live on the call.

  • 350+ hospitality brands
  • 4,000+ locations
  • 4.7 on G2
The All Gravy app on a phone: feed with the channels For you, General, Customer love and Office