We chose All Gravy for its usability, flexibility, and ability to adapt to our unique training content.

How Wok to Walk keeps 100+ restaurants running in sync

Wok to Walk runs a global, made-to-order wok concept with over 100 restaurants. Fast service. High volume. Big teams across multiple countries.

In that setup, ops only works if every site stays on-message, on-brand, and on-standard – every shift.

Wok to Walk is testing All Gravy with a selected number of locations, but are looking to roll it out globally.

The challenge

In multi-site QSR, things fall apart fast:

• Updates disappear in chats, handovers, or someone’s head
• Onboarding changes by location (same brand, different vibe)
• Training refreshers don’t happen when it’s busy
• HQ can’t see what’s working, or where it’s broken

Consistency suffers. Managers waste time chasing. And new starters get different experiences.

The fix

Wok to Walk rolled out All Gravy as their frontline layer for:

• Operational updates – one channel, no gaps
• Structured onboarding – repeatable across openings and seasonal hires
• Training refreshers – built to run without relying on memory
• Visibility – so managers and HQ can track what’s done and what’s next

The goal

• 500+ employees connected
• Over 100 restaurants running tighter, more aligned ops
• Fewer missed updates
• More consistent onboarding
• Less manager time wasted chasing basics

Now every team member gets the same standards. Every site runs the same playbook. And ops don’t fall apart when things get busy.