I’m really looking forward to seeing how their product revolutionises our team engagement at every level.

How Thunderbird Fried Chicken cleaned up comms and nailed onboarding

Thunderbird runs multiple fried chicken joints across London – fast service, big teams, and a general high volume.

When your frontline’s that busy, you don’t have time for messy training, missed updates, or “who was meant to tell them that?”

The challenge

As Thunderbird grew, things started to scatter:

• Updates got lost in chats, docs, and sloppy handovers
• Managers kept repeating the same things
• New starters got different training depending on who was on shift
• No one could clearly see who had done what

It made scaling harder than it needed to be.

The fix

Thunderbird rolled out All Gravy to bring everything together in one place:

• Operational updates that land where teams actually look every day
• Structured onboarding (consistent across every site)
• Easy-to-repeat training and refreshers
• A setup shaped around Thunderbird’s real-world needs

And as Ben Crick put it: onboarding was “refreshingly collaborative,” the All Gravy team “went above and beyond,” and were “incredibly receptive to feedback.”

We don't just sell a platform and disappear. It's a partnership, and we're in it for the long term.

The result

• 91 employees all working from the same playbook
• Less chaos, more clarity
• Faster, more consistent onboarding
• A stronger foundation for long-term team engagement

Now every new hire gets the same welcome, every team gets the same updates, and managers aren’t stuck being the human megaphone.

Thunderbird is ready to transform their business and take their concept to the next level.