How Mildreds went from "really dark days" to one app the team actually wants to log into
Mildreds has been serving globally inspired, plant-based food across London since 1988. It's a business that moves fast - and the people team needed a partner that would listen and help them build better structures for the team.
Two leaders drove the change: Magda Daschkovska, Head of People & Vibe, and the Head of Learning & Development.
The challenge
Before All Gravy, in Nancy's words, "those were really dark days."
- The previous tool was clunky - the team had to work around it rather than with it
- Communication ran mostly over email, even with employees
- In a fast-moving business, it became impossible to get things done and sorted
The fix
What attracted Mildreds to All Gravy was one app for the whole team that combines communication, LMS and the employee starting journey - something people actually wanted to log into, and a lot more engaging.
The result
- Communication improved massively - regular updates and recognition are shared across the business, and the team knows what's going on
- A more connected team - people comment and chat, share their stories, and it's easy to reach anyone in the business through chat
- Compliance is a game changer - built to help people actually learn, not just test them. Training that used to take days or weeks now gets done in a matter of hours
- AI takes work off the team's hands - their AI assistant answers team questions and builds quizzes from the training content, freeing up managers
As Nancy puts it: now, instead of the team working around the platform, it feels like All Gravy works for them.
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