We looked at a few providers, but the conversation was always very collaborative with All Gravy.

The Problem

Ardent runs three standout pubs in London:

• The George (Fitzrovia)
• The Cadogan Arms (Chelsea)
• The Hound (Chiswick)

With a team of 134, they’re known for high standards and sharp service.

But behind the scenes? Things were getting messy.

The Solution‍

Ardent launched All Gravy to bring everything into one place - updates, onboarding, training, the lot.

Now, staff check what’s new before their shift even starts.
New starters get a consistent welcome.
Managers get time back.
(And no one’s left playing Chinese whispers about the menu again.)

It’s one app, built for hospitality, and it works the way their team already does.

The Result‍

Over 50% of staff activated in the first hour. No chasing. No extra training.

Since then, teams across all three pubs have stayed in sync without the faff.
Updates land. Culture sticks. And the service feels as good backstage as it does front of house.